[{"data":1,"prerenderedAt":113},["ShallowReactive",2],{"mds-content-/help-center/wa-deck-integration-faq":3},{"id":4,"title":5,"body":6,"description":104,"extension":105,"meta":106,"navigation":107,"path":108,"seo":109,"stem":111,"__hash__":112},"mds/help-center/wa-deck-integration-faq.md","WADeck Integration FAQ",{"type":7,"value":8,"toc":97},"minimark",[9,13,17,22,34,41,44,48,51,71,77,83,87],[10,11,5],"h1",{"id":12},"wadeck-integration-faq",[14,15,16],"p",{},"If WhatsApp integration isn't working, follow these steps in order.",[18,19,21],"h2",{"id":20},"_1-check-your-phones-network-first","1. Check your phone's network first",[14,23,24,25,28,29,33],{},"On your phone, send a message to any contact in WhatsApp.",[26,27],"br",{},"\nIf the message shows ",[30,31,32],"strong",{},"double check marks"," in the bottom-right corner, your phone has a working connection and WhatsApp is online.",[14,35,36],{},[37,38],"img",{"alt":39,"src":40},"Figure 1: A WhatsApp message on mobile with double check marks, indicating the network is working.","https://resource.wadeck.ai/wa-deck-integration-faq/1.png",[14,42,43],{},"If messages stay on a single check mark, keep spinning, or fail to send, fix your phone's network first, then try WADeck again.",[18,45,47],{"id":46},"_2-log-in-to-whatsapp-web-with-your-phone-number","2. Log in to WhatsApp Web with your phone number",[14,49,50],{},"If your phone network is fine but the issue persists, log in again on WhatsApp Web using your phone number:",[52,53,54,58,65,68],"ol",{},[55,56,57],"li",{},"Open the WhatsApp Web login page.",[55,59,60,61,64],{},"Click ",[30,62,63],{},"Log in with phone number",".",[55,66,67],{},"Enter your country code and phone number.",[55,69,70],{},"Complete verification and sign in again.",[14,72,73],{},[37,74],{"alt":75,"src":76},"Figure 2: On the web login page, click \"Log in with phone number\".","https://resource.wadeck.ai/wa-deck-integration-faq/2.png",[14,78,79],{},[37,80],{"alt":81,"src":82},"Figure 3: Enter your phone number and complete login.","https://resource.wadeck.ai/wa-deck-integration-faq/3.png",[18,84,86],{"id":85},"_3-remember-the-14-day-inactivity-rule","3. Remember the 14-day inactivity rule",[14,88,89,90,93,94,96],{},"If you don't use WhatsApp on your phone for more than ",[30,91,92],{},"14 days",", all linked web and desktop sessions are logged out automatically.",[26,95],{},"\nIf web access stops working suddenly, sign in on your phone first, then link your web or desktop device again.",{"title":98,"searchDepth":99,"depth":99,"links":100},"",2,[101,102,103],{"id":20,"depth":99,"text":21},{"id":46,"depth":99,"text":47},{"id":85,"depth":99,"text":86},"Troubleshooting steps when WhatsApp integration isn't working as expected.","md",{},true,"/help-center/wa-deck-integration-faq",{"title":110,"description":104},"WADeck Integration FAQ | WADeck","help-center/wa-deck-integration-faq","5dwlcre4AKJQqx09u2ZDTwJLf5mS5Ph9l4OuxYNoRao",1779279104456]