One connection free forever · Ideal for individuals and teams getting started
AI CRM for
WhatsApp and Telegram teams
Manage WhatsApp and Telegram conversations in one secure shared inbox for teams. Assign leads, track your sales pipeline, schedule follow-ups, and use templates, auto replies, and AI translation.
No credit card required.
WADeck is built by the team behind WAPlus CRM.Read real customer reviews on the Chrome Web Store
Customer conversion +100%. Team efficiency +100%.
WADeck combines WhatsApp CRM and Telegram CRM account routing, lead distribution, and team collaboration. One teammate can manage multiple accounts while conversations are assigned by workload, weighted split, priority, or team.
Flexible assignment
Routing liveConnect every account to the right teammates.
WhatsApp SalesShared account · +1 415 018 274130 / 70 split
A1Agent 1Customer service30%A2Agent 2Customer service70%
WhatsApp SupportPriority queue
Telegram LeadsNew inquiries2 accounts
ANAisha
Multiple accounts, one accountable ownerAssignment rules Weighted split Workload Priority TeamRoute it your way
Shared team inbox
Every WhatsApp and Telegram account in one shared team inbox.
Centralize multiple WhatsApp and Telegram accounts in one shared inbox for teams. Split one account across several teammates, assign multiple accounts to one owner, or distribute conversations based on how your team works.
- Multiple WhatsApp and Telegram accounts in one shared inbox
- One WhatsApp account shared by multiple teammates
- Multiple accounts assigned to one teammate
- Route by workload, weighted split, priority, or team
WhatsApp and Telegram AI translation
Translate every customer chat without leaving your CRM.
Use built-in AI translation to understand incoming WhatsApp and Telegram messages and translate replies before sending. Original and translated text stay together for context.
- Detect and translate incoming customer messages
- Translate outgoing WhatsApp and Telegram replies
- Keep original and translated text together
- No copying messages between translation tools
WhatsApp automation
Automate replies and scheduled follow-ups, with teammates in control.
Bring WhatsApp automation, Telegram messaging tools, AI-assisted drafts, auto replies, and scheduled messages into the same conversation. Handle routine work faster while teammates stay in control of important responses.
- WhatsApp quick replies and reusable chat templates
- AI-assisted reply drafting and conversation summaries
- WhatsApp auto reply for predictable questions
- WhatsApp message scheduler for timely follow-ups
Broadcast messaging
Run targeted WhatsApp and Telegram campaigns with safeguards.
Create consent-based broadcast campaigns using CRM data, reusable templates, personalized variables, AI translation, and scheduled sending. Review the audience and message before launch.
- Select WhatsApp and Telegram audiences from contacts and leads
- Personalize messages with customer fields
- Translate and schedule campaigns
- Review before sending with built-in safeguards
Lead management CRM
Turn conversations into leads and manage every sales pipeline step.
Combine lead management and sales automation by connecting every WhatsApp or Telegram conversation to a customer record and visual sales pipeline. Assign ownership, track deal stages, schedule follow-ups, and keep complete context visible during every handoff.
- Create customer and lead records from conversations
- Assign owners and manage sales pipeline stages
- Keep notes, history, and follow-ups together
- Preserve customer context across team handoffs
Who uses WADeck: WhatsApp CRM use cases
Five industries. One clear path from inquiry to follow-up.
See how teams use WADeck's WhatsApp CRM and Telegram CRM to organize conversations, assign owners, manage leads, and keep follow-ups moving in one shared workspace.
Practical workflows for customer-facing teams
International trade
Move overseas inquiries from first message to repeat order.
Overseas buyers move between product questions, translation, quotation, delivery terms, and follow-up. A shared history keeps the next owner from starting over.
- 01
Inquiry received
Capture the buyer, channel, product request, and source context.
- 02
Qualify the buyer
Confirm product fit, quantity, destination, and purchase timeline.
- 03
Quote and follow up
Share pricing, translate replies, and schedule the next contact.
- 04
Close and deliver
Keep negotiation, payment, and delivery updates in one history.
- 05
Reorder
Retain product context and follow up when the buyer is ready again.
Why choose WADeck
Start faster. Keep costs predictable. Help shape what comes next.
WADeck is a web-based WhatsApp CRM and Telegram CRM for teams that want a shared inbox, lead management, and automation without first building and funding a WhatsApp API stack.
- 01Faster start
Use WhatsApp CRM without the WhatsApp Business API process.
Connect your own WhatsApp account without WABA onboarding, Meta business verification for API access, template approval, or an engineering integration. WhatsApp platform rules still apply.
Connect by scanning a QR code - 02Lower cost
Grow without per-call API charges.
WADeck uses plan-based pricing instead of billing every WhatsApp API request. Costs stay easier to forecast as your team handles more customer conversations.
Predictable plan-based pricing - 03Proven model
A productivity model proven by 70,000+ global users.
WADeck is built by the team behind WAPlus. The messaging, follow-up, and customer-management workflows behind the product have already been used at global scale.
4.9/5 from 3.9K public ratingsRead verified customer reviews - 04Your voice
Paid customers help shape what comes next.
When a request can benefit more teams, feedback from paid customers receives priority in product evaluation, planning, and iteration.
Customer-informed product roadmap
Cloud CRM security
A secure shared inbox for teams, without password sharing.
WADeck lets customers connect their own WhatsApp or Telegram accounts to a secure cloud CRM workspace. We provide account and sending safeguards, while users remain responsible for following WhatsApp and Telegram rules.
No password sharing
Team members work through WADeck roles and assignments instead of passing around account credentials.
Encrypted sessions
Connected account sessions are handled in the cloud workspace with session protection in mind.
Role-based access
Admins and members can have different responsibilities, and members can be limited to assigned customers or conversations.
Operation logs
Managers can review important team actions and account activity for accountability.
Data export and deletion
Customers can export contacts, leads, and messages, and request account or data deletion.
Sending safeguards
Bulk or broadcast workflows should be used for consented contacts with reasonable frequency limits and careful message quality.
WhatsApp CRM FAQ
WhatsApp CRM and Telegram CRM questions, answered.
Learn how WADeck handles shared inboxes, multiple users, lead management, WhatsApp automation, AI translation, data, and account control.
A WhatsApp CRM helps teams organize chats, leads, owners, and follow-ups in one workspace. WADeck brings WhatsApp CRM and Telegram CRM into a secure cloud-based shared inbox for teams, with lead management, scheduled messages, templates, auto replies, and AI assistance.
No. You connect your own WhatsApp or Telegram account to a secure cloud workspace. WADeck handles inbox, CRM records, scheduled messages, automation, and AI-assisted workflows in the cloud. You are still responsible for following WhatsApp and Telegram rules.
Telegram CRM supports bots, real personal accounts, and business accounts. The supported CRM workflows include one-to-one messages, scheduled messages, bulk or broadcast sending with safeguards, auto reply, templates, and AI reply, translate, and summarize.
Yes. WADeck supports consent-based bulk or broadcast messaging for WhatsApp and Telegram workflows. Keep sending frequency reasonable and follow WhatsApp and Telegram rules. WADeck provides safeguards, but third-party platforms may still limit, suspend, or restrict accounts based on user behavior or platform policies.
Yes. WADeck includes a WhatsApp message scheduler for planned one-to-one follow-ups. Prepare the message, choose its send time, and keep the scheduled follow-up visible in the shared CRM workflow. Telegram scheduled messages are supported too.
Yes. WADeck provides a WhatsApp team inbox with admin and member roles, assigned customer visibility, and operation logs. Multiple teammates can collaborate through the shared workspace without passing around the WhatsApp account password.
No. WhatsApp and Telegram messages, contacts, customer records, and lead data are not used to train AI models. AI is used only for user-triggered workflows such as reply drafting, translation, and summarization.
Yes. WADeck supports exporting contacts, leads, and messages. You can also request account and data deletion by contacting [email protected].
Use the Pricing link in the navigation for current plan details. This homepage focuses on product positioning, security, and channel capabilities.
Ready when your team is
Turn WhatsApp and Telegram conversations into leads, follow-ups, and customers.
Start with one account and give your team a shared inbox, lead management, scheduled messages, and AI tools to respond faster and keep every sales opportunity moving.
Start freeNo credit card required.
- One connection free forever
- No WhatsApp Business API required
- WhatsApp CRM and Telegram CRM in one workspace