Shared WhatsApp inbox for team collaboration
Let teammates manage one-to-one WhatsApp conversations in a shared cloud workspace without passing around account passwords. Assign customers, keep context visible, and reduce missed replies.
WhatsApp CRM for shared inbox, leads, and scheduled follow-ups
Connect your own WhatsApp account to a secure cloud workspace. No WhatsApp Business API required. WADeck helps your team manage one-to-one conversations, customer records, lead stages, templates, auto replies, scheduled messages, and AI-assisted sales workflows.
- No WhatsApp Business API required
- No password sharing for team members
- AI reply, translate, and summarize
WhatsApp CRM workflows built for sales teams
Lead pipeline connected to every conversation
Turn WhatsApp chats into structured leads, track deal stages, assign owners, and keep follow-up notes next to the customer record.
Scheduled follow-ups and careful outreach
Schedule one-to-one follow-ups in advance and use bulk or broadcast sending for consented contacts with reasonable frequency and sending safeguards.
Templates and auto reply
Standardize frequent answers, use templates for repeatable sales messages, and automate predictable replies while keeping human control over important conversations.
AI-assisted sales work
Use AI to draft replies, translate messages, summarize long threads, identify lead signals, and prepare the next follow-up when a teammate chooses to use it.
Account safety and team controls
Use admin and member roles, assigned customer visibility, operation logs, encrypted sessions, data export, and deletion request workflows to keep team access controlled.
How WADeck works without WhatsApp Business API
Create your WADeck workspace
Start from WADeck and create the team workspace that will hold inbox, customer records, leads, scheduled messages, and AI-assisted workflows.
Clear boundaries for non-WABA WhatsApp CRM
No WABA required
You do not need WhatsApp Business API approval or template setup to start using WADeck with your own connected WhatsApp account.
Not the same as official WhatsApp Business API
WADeck is a cloud workspace for a connected account. It is not a replacement for official WABA use cases that require Meta-approved API infrastructure.
Account behavior still matters
Third-party platforms may limit, suspend, or restrict accounts based on user behavior or platform policies. WADeck cannot guarantee account outcomes.
AI data is not used for training
WhatsApp messages, contacts, customer records, and lead data are not used to train AI models. AI runs only when users trigger reply, translation, or summary workflows.
Export and deletion options
Teams can export contacts, leads, and messages, and can request account and data deletion through support{'@'}wadeck.ai.
Use with consented contacts
Bulk or broadcast workflows should be used carefully for consented contacts, with reasonable limits and relevant messages.
WhatsApp CRM FAQ
WADeck WhatsApp CRM helps teams manage one-to-one WhatsApp conversations, customer records, leads, scheduled messages, templates, auto replies, and AI-assisted workflows in a secure cloud workspace.
No. You can connect your own WhatsApp account to WADeck. WADeck handles inbox, CRM records, scheduled messages, automation, and AI-assisted workflows in the cloud without requiring WABA onboarding.
WADeck is not the same as the official WhatsApp Business API. It is a cloud workspace for your connected account. Your team must still follow WhatsApp rules, avoid spam, and use reasonable sending behavior.
Yes. WADeck supports shared inbox collaboration, admin and member roles, assigned customer visibility, and operation logs so teammates do not need to share the account password.
Yes. WADeck supports scheduled messages and bulk or broadcast sending. Use these workflows for consented contacts and keep frequency reasonable. WADeck provides safeguards, but cannot guarantee third-party platform account outcomes.
No. WhatsApp messages, contacts, customer records, and lead data are not used to train AI models. AI is used only for user-triggered reply, translation, and summary workflows.
Yes. WADeck supports exporting contacts, leads, and messages. You can request account or data deletion through support{'@'}wadeck.ai.